Like many crypto enthusiasts, I first tried the ChangeNOW crypto exchange when I needed a quick, no-fuss token swap. Unlike most centralized platforms, which require deposits, KYC, and slow withdrawals, ChangeNOW lets you trade coins straight from your wallet, often completing transactions within minutes.

This review covers what ChangeNOW offers, its key features, fees, safety, and how it compares with other instant-swap services.

What is ChangeNOW? 

ChangeNOW is an instant cryptocurrency exchange founded in 2017. According to the official FAQ, it’s a non-custodial service that converts more than 900 coins without requiring registration.

Unlike traditional exchanges that hold customer funds, ChangeNOW integrates with major liquidity providers, including Binance, HTX (Huobi), OKX, KuCoin, and Bitfinex, to source the best available rate at the moment of your swap. The platform claims there are no additional or hidden fees.

ChangeNOW main exchange interface
ChangeNOW main exchange interface

Supported cryptocurrencies 

One of ChangeNOW’s biggest strengths is its huge range of supported coins. Тhe platform supports over 1,500 cryptocurrencies, including:

  • Large-cap coins: BTC, ETH, ADA, XRP
  • Meme tokens: Dogecoin, SHIB, and more
  • Cross-chain swaps: For example, Solana to Litecoin or Bitcoin Cash to Avalanche

You simply type a ticker and select it from the drop-down list. Minimum swap amounts start at about $2, and there’s no maximum limit.

Supported coins and tokens on ChangeNOW
Supported coins and tokens on ChangeNOW

ChangeNOW's main features 

In my experience, these are the main features that make ChangeNOW so appealing to a wide range of crypto users. 

Non-custodial swaps 

ChangeNOW’s primary feature is non‑custodial crypto‑to‑crypto swaps. When you set up a trade, you select the asset to send, the asset to receive, and the amount. ChangeNOW queries its partners and quotes a rate. If you agree, it provides a unique deposit address for the payment asset and asks for your receiving address. Because you never deposit funds into ChangeNOW, the service never touches your cryptocurrency. The liquidity provider sends the purchased asset directly to your wallet. This wallet‑to‑wallet design significantly reduces counterparty risk compared with centralized exchanges.

Localization and global availability 

The platform caters to a global audience. BitDegree notes that the website is available in 15 languages, making it usable for non‑English speakers. Integrated fiat gateways allow purchases in over 50 fiat currencies using credit/debit cards, Apple Pay, Google Pay, and local bank transfers. This broad coverage means users from most countries can buy or sell crypto without navigating foreign‑language sites.

Staking and earning rewards 

Those willing to register an account can earn rewards on their swaps. The VIP tier of ChangeNOW Pro pays 0.1% cashback and up to 1,000 NOW tokens per month. Holding NOW also enables staking rewards, so loyal users can earn a yield on the platform’s native token.

ChangeNOW Pro 

ChangeNOW offers a premium subscription called ChangeNOW Pro. It has a free VIP level plus two paid tiers, Emerald and Brilliant. These tiers increase cashback, provide dedicated support, and supply a permanent swap address for recurring transactions. Registration is only needed for advanced features; regular swaps don’t require it.

ChangeNOW API

For those who want to build on top of the platform, the ChangeNOW API is another standout feature. Developers, wallet providers, and even other exchanges can use the ChangeNOW API to add instant crypto swaps and real-time price data directly into their own apps or websites. The documentation is clear, and the setup is straightforward. I’ve seen plenty of third-party wallets use it to make swaps seamless for their users without having to manage custody or compliance themselves. It’s a practical tool for anyone looking to automate or expand their crypto services.

The NOW ecosystem 

Beyond instant swaps, I found ChangeNOW’s ecosystem surprisingly broad, offering several useful products for active crypto users.

NOW token 

At the heart of the ecosystem is the NOW token, a utility asset launched on both Ethereum and Binance Smart Chain. Holding NOW entitles users to cashback on swaps and staking rewards. 

NOW Token market stats and supply details on ChangeNOW
NOW Token market stats and supply details on ChangeNOW

The token supply decreases over time because ChangeNOW burns tokens every three months. Despite its strong performance since inception, NOW is still a volatile crypto asset.

NOW tracker 

NOW Tracker is a portfolio‑management app for iOS and Android. It aggregates balances across crypto wallets, stocks, and fiat holdings, displaying them in your local currency and providing market insights. Because the tracker connects directly to ChangeNOW, you can execute swaps and fiat purchases from within the app.

NOW Tracker dashboard showing portfolio analytics and multi-asset tracking
NOW Tracker dashboard showing portfolio analytics and multi-asset tracking

NOW wallet 

The NOW Wallet is a non‑custodial wallet available on mobile and desktop. It supports more than 40 blockchains and keeps the private keys in the user’s control. The wallet integrates ChangeNOW’s swap and buy functions, letting you trade or buy crypto without leaving the interface.

NOW Wallet for desktop and mobile
NOW Wallet for desktop and mobile

User experience on ChangeNOW 

Using ChangeNOW is refreshingly straightforward, whether you’re a beginner or an experienced crypto user. The web interface presents a simple swap form, no order books or charts. You choose the coin you’re sending, the coin you want to receive, and the amount. ChangeNOW handles the rest. Most people access the service via a browser or mobile app.

ChangeNOW app review 

The mobile app for iOS and Android closely mirrors the desktop website. It displays network options (ERC‑20, SPL, TRC‑20) to help prevent mistakes and also supports fiat purchases. In my own tests, a typical swap took about 2–3 minutes from creating the order to receiving tokens. 

User feedback frequently praises the app’s speed and ease of use:

NOW Wallet reviews in Trustpilot
NOW Wallet reviews in Trustpilot

How to use ChangeNOW 

Getting started with ChangeNOW is simple, even if you’ve never used an instant exchange before. Here’s how the process works:

  1. Open the swap form. You can use ChangeNOW in your browser, on the mobile app, or even through their Telegram bot.
  2. Select your coins and amount. Choose which asset you’re sending, which you want to receive, and enter the amount.
  3. Check the quote. The rate you see includes all fees, so there are no hidden surprises.
  4. Provide your receiving address and send your deposit. ChangeNOW generates a deposit address. You send your crypto there, and the purchased asset will arrive in your wallet once the network confirms the transaction.

That’s it, no registration or extra steps required. Most swaps are completed in just a few minutes.

If you’re new, I recommend starting with a small amount. My first transaction was about $15 worth of LTC to ETH, just to test the waters.

ChangeNOW fees 

Unlike some platforms, ChangeNOW exchange fees aren’t broken out as separate line items. Instead, all fees are included in the rate you see when you set up a swap.

ChangeNOW sources prices from liquidity providers and embeds network, trading, and swap charges in the quoted rate. For many major assets, users can opt for a fixed‑rate flow to lock a price in advance. For less liquid tokens, floating rates may fluctuate more significantly based on real-time market conditions. Fiat purchases may incur fees from third‑party gateways. Although ChangeNOW claims there are no fixed lower limits for crypto swaps, many users report minimum swap amounts beginning around $2.

However, I did notice that sometimes it’s tough to pinpoint the exact fee you’re paying, since everything’s included in the final quote.

Is ChangeNOW safe? 

For anyone considering a crypto exchange, safety is a top concern. Many new users ask, “Is ChangeNOW legit?”, and the answer comes down to its non-custodial approach: funds are never held by ChangeNOW itself. Instead, trades are executed directly between your wallet and a liquidity provider, which helps minimize counterparty risk and the threat of platform hacks.

The service supports 2FA (two-factor authentication) for registered users, and KYC/AML checks are only triggered if a transaction is flagged as suspicious. ChangeNOW KYC requirements are minimal for most users; in my own experience, I never had to complete KYC for small swaps, but I appreciate that extra checks kick in for higher-risk transactions. With off-chain settlement, you’re not exposed to bridge exploits. ChangeNOW enjoys positive reviews, though it’s worth noting that very large trades can trigger extra verification steps.

While the non-custodial model reduces many risks, ChangeNOW is not a regulated financial institution and may not provide the same consumer protection as licensed exchanges. Users are responsible for their own security, and local crypto regulations may vary. Always check your country’s laws before using any crypto exchange, and remember that all crypto transactions carry inherent risks, including the potential loss of funds.

Pros and cons of ChangeNOW 

Like any crypto exchange, ChangeNOW has both strengths and trade-offs. In this ChangeNOW review, here’s my take on the main advantages and disadvantages I’ve noticed while using the platform:

Pros

Cons

Non‑custodial swaps

Fees are opaque

Large asset selection

No advanced trading features

No registration for crypto‑to‑crypto swaps

Limited transparency on KYC thresholds

Integrated ecosystem

Not fully decentralized

Good reputation and support

Potentially higher spreads

ChangeNOW alternatives 

Other instant-swap services offer similar functionality:

  • Changelly and SimpleSwap aggregate liquidity from multiple exchanges and support hundreds of coins.
  • FixedFloat focuses on Bitcoin and Lightning payments.
  • Swapzone compares rates across providers.

These alternatives are worth exploring if you find ChangeNOW’s spreads too high or its interface limiting. For advanced trading features like limit orders or margin, full exchanges such as Binance, Bybit, or Coinbase may be more appropriate.

Customer support 

ChangeNOW offers a variety of ways to get help, and my own experience was positive when I tested their live chat. Here’s how you can reach support:

  • 24/7 live chat: Available on the website and mobile app. I was quickly transferred from the chatbot to a human agent.
  • Multiple languages: Support is offered in several languages.
  • Email & ticket channels: For less urgent requests or follow-ups.
  • Telegram community: Connect with other users and get informal help.

Conclusion 

After extensive testing and research, ChangeNOW can be recommended for casual and privacy-focused users who value fast, registration-free swaps, but it may not satisfy advanced traders seeking professional tools. The addition of a multichain wallet, portfolio tracker, and token ecosystem expands its functionality beyond basic swaps. Transparency around fees could be improved, and those with high-volume or specialized trading needs may require a more advanced platform.

This ChangeNOW crypto exchange review provides readers with the information needed to evaluate whether the platform fits their specific needs.

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